Get in Touch
Whether you're a participant, family member, support coordinator, or health professional — we're here to help. Reach out and a member of our team will be in touch within one business day.
Contact Information
We're available Monday to Friday during business hours. For urgent support needs, please indicate this in your message.
Already have an NDIS Plan?
If you're self-managed, plan-managed, or NDIA-managed, we can work with you. Not sure what funding you have? Our team can help you understand your plan.
Evolving Care Advanced
For participants with complex, high-intensity or specialist needs. Registered for plan management, Module 2A, community nursing, and specialist support coordination.
Support Coordinators & Planners
We work closely with support coordinators and plan managers. Submit a referral and we'll be in touch within one business day.
We Value your Feedback
Feedback — positive or negative — helps us improve. We take all complaints seriously and respond promptly.
How to Make a Complaint
You can submit a complaint by contacting us via email, phone, or this website. All complaints are acknowledged within two business days and investigated promptly. We will keep you informed of the outcome.
External Complaint Options
If you are not satisfied with our response, you can contact the NDIS Quality and Safeguards Commission: 1800 035 544 or visit ndiscommission.gov.au.